At DrugScreens.com, your privacy and confidentiality are our top priorities. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services. We are committed to transparency and safeguarding the information you entrust to us.
Information Collection Practices
Personal Data Collection
We collect certain personally identifiable information necessary to provide you with our products and services. This may include:
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Name
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Shipping and billing addresses
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Email address
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Telephone number
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Payment details (e.g., credit card information)
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Information you provide voluntarily (e.g., customer service inquiries, free-text fields, or survey responses)
Automated Data Collection
Our website uses cookies, web beacons, and similar technologies to enhance your browsing experience. These may automatically collect:
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IP address and geographic location
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Browser type and operating system
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Pages visited on our website
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Referring websites or search queries
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Date and time of visits
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Click patterns and browsing behavior
You may decline cookies in your browser settings, but doing so may affect website functionality.
Use of Your Information
Primary Purposes
We use the information we collect to:
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Process and fulfill orders
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Create and manage customer accounts
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Provide customer support
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Send order confirmations and shipping updates
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Notify you about relevant products and updates
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Improve website performance and user experience
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Develop and enhance product offerings
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Send marketing communications (with your consent)
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Conduct market research
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Prevent fraud and enhance security
Payment Information
Your payment details are used only for processing transactions and fraud prevention. They are not used for marketing and are only retained as long as necessary unless you request otherwise.
Information Sharing and Disclosure
Our Commitment
We will never sell, rent, or lease your personal information to unaffiliated third parties for marketing purposes.
Authorized Sharing
Your information may be shared only:
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With service providers assisting in website operations, payments, shipping, or support (under confidentiality agreements)
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With affiliated business entities helping provide our services
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In corporate transactions (e.g., mergers, acquisitions, reorganizations) with protections in place
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When required by law, court order, or government regulations
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To prevent fraud, protect legal rights, or ensure user/public safety
All third parties must meet strict privacy and security standards.
Third-Party Websites
External Links
Our website may link to external sites not controlled by us. Their privacy practices may differ, and we recommend reviewing their policies before sharing personal data.
Analytics and Tracking
We use Google Analytics and similar tools to measure site traffic and optimize performance. These services operate under their own privacy policies. Data is primarily collected in aggregate, non-identifiable form.
User Access and Control
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You may access, review, and update your personal data through your account or by contacting us.
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Identity verification (e.g., password checks) is required before granting access.
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Keeping your information current helps us serve you better.
Security Measures
We use industry-standard safeguards to protect your information, including:
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SSL encryption for secure transmission
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Firewalls and intrusion detection systems
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Regular security audits and testing
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Restricted employee access to sensitive data
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Encrypted storage solutions
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Employee privacy and security training
While we take robust precautions, no online method can be 100% secure.
Policy Updates
We may update this Privacy Policy to reflect changes in law, technology, or practices. Updates will be posted at drugscreens.com/privacy-policy. Continued use of our website after updates indicates acceptance.
Your Privacy Rights
You may request to:
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Access, amend, or delete your personal data
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Transfer your information
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Withdraw consent for marketing communications
We will honor these requests subject to legal obligations (e.g., fraud prevention or compliance requirements).
SMS and Marketing Communications
If you opt-in to receive SMS updates:
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You consent to automated marketing messages (frequency may vary).
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Standard messaging and data rates may apply.
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Consent is not a condition of purchase.
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To opt-out, reply with STOP, UNSUBSCRIBE, or CANCEL.
Contact Information
For questions, feedback, or privacy concerns, contact our Privacy Team:
📧 Email: support@drugscreens.com
Conclusion
At DrugScreens.com, we understand the sensitive nature of drug testing services. Protecting your privacy is central to our mission. By maintaining strict security standards and practicing transparency, we aim to earn and keep your trust.
If you have concerns about your privacy, we encourage you to reach out directly.
